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jbits — Jörg Benkö IT Services
// service / managed it

An IT you don't have to worry about anymore.

One point of contact for your IT. Three plans from 5 to 20 hours per month. No commitment, adjustable monthly. Reply within 3 hours on business days.

// typical starting point

When IT becomes an emergency discipline.

  • Updates? Someone's doing them. Until the server is down.
  • Backups run. But do they work in an emergency? No one knows.
  • When IT problems arise, a freelancer is hurriedly searched for.
  • The email domain has been running somewhere for years, no one knows exactly where.
  • SEO is done by 'someone' — results: unclear.
  • The last IT invoice was a shock. The next one too.
01 / managed it

Managed IT Services.

Maintenance, support, consulting, backups, SEO upkeep. Three plans, no commitment, adjustable monthly. Your external IT department.

// 01
Starter
1-5 employees
490
5 h / month · monthly
5 h per month
services: see below
Request consultation
★ recommended
// 02
Standard
6-15 employees
790
10 h / month · monthly
10 h per month
services: see below
Request consultation
// 03
Business
16-25 employees
1,490
20 h / month · monthly
20 h per month
services: see below
Request consultation
// included in the hour package· same services, only the hours differ
  • Maintenance & updates across all systems — you don't have to think about it
  • Consulting as part of ongoing care
  • Stay visible on Google
  • Domain & email management
  • PC & laptop service hours
  • Updates to existing websites & systems
  • Remote support & user management
  • Backups that actually work in an emergency — tested
all prices in € · excl. VAT · no commitment · discounted hourly rate 79 € instead of 100 € for contract clients beyond the package
// conditions

Response times and contract.

response time
under 3 h
Business days 8 am - 6 pm
response time
under 6 h
Off-hours, holidays, weekends
critical incidents
immediate
Upon learning of them
contract
no commitment
adjustable or cancellable monthly
billing
monthly
In advance, net 14 days
additional hours
79 €/h
Work beyond the package (instead of 100 €)
// frequently asked

What clients clarify upfront.

What happens if I don't use the hours in a given month?

Hours don't expire. That's why the response guarantee applies even in busier months at no extra cost.

What happens if I need more hours than booked?

Either one-off at the discounted hourly rate (79 € instead of 100 €), or switch to the next plan from the following month.

How quickly can I start?

After the initial consultation, a brief stocktake follows — who has which access, which devices and programs are in use. Takes 1-2 weeks.

Can I switch plans?

Any time, from the following month. Up or down.

What happens to my credentials?

Encrypted password manager. All records remain in your possession.

07 / initial consultation

Initial consultation — free, no obligation.

Describe your request via the form or by email. You will receive a response as soon as possible.

Request consultation
reply < 24h business days · no obligation · free of charge